Account deletion

Request deletion of your Broken Tubelight account

Last updated: 20 August 2026

Broken Tubelight is published on Google Play by Trecsa Technologies. You can ask us to delete your account and the personal data we hold for it. This page explains how to request deletion, what we remove, and what may be kept.

How to request account deletion

Follow these steps. We need the request to come from the email address registered on your account so we can verify it is you.

Sign in to Broken TubelightOpen the app and confirm the email address on your account (Settings → Account).
Email us from that addressSend a message to hello@trecsa.in with the subject line Delete my Broken Tubelight account. Include the display name shown in the app.
Wait for confirmationWe will reply to confirm receipt, then delete your account data within 30 days. If we need extra verification, we will tell you in that reply.
Remove local app data (optional but recommended)After we confirm deletion, uninstall the app or clear its storage on your device. Expense entries stored only on your phone are under your control and are not removed by us automatically.

If you no longer have access to your registered email, write to hello@trecsa.in from any address you can use and explain the situation. We may ask for additional proof of ownership before deleting the account.

Data we delete

When your deletion request is processed, we permanently remove the following from our servers:

Data type	What happens
Account profile	Email address, display name, password hash, and profile photo are deleted.
Contact preferences	Phone number, WhatsApp opt-in status, and pending phone or email verification tokens are deleted.
Sessions	All active sign-in sessions for your account are revoked and removed.
Group membership	Your membership is removed from every shared group. You will no longer appear in member lists or receive group invitations.
Pending invitations	Unused invitation codes created by or addressed to your account are deleted.
Targeted announcements	In-app announcements sent specifically to your account are deleted.

Data we may keep

Some information may remain after account deletion for legal, security, or operational reasons:

Data type	Why it may be kept	Retention period
Shared group expense events	Events you added to a shared group may remain visible to other members who still use that group. Your name is removed or anonymised so the entry is no longer linked to your account.	Until the group is deleted by its remaining members, or up to 90 days after your account is removed if you were the last member.
Donation receipts	Voluntary donation records (amount, date, payment reference) may be kept for accounting and tax compliance. Personal identifiers are removed where possible.	Up to 7 years from the donation date.
Server and security logs	Standard access and error logs used to protect the service and investigate abuse.	Up to 90 days.
Backup copies	Encrypted backups taken before deletion may briefly retain deleted data until the next backup rotation.	Up to 30 days after deletion is confirmed.

Data on your device

Broken Tubelight is local-first. Expenses, balances, and exports stored only on your phone or tablet are not deleted when we remove your account from our servers. To erase that data, uninstall the app or clear its storage in your device settings.

Questions

For privacy questions or to check the status of a deletion request, contact hello@trecsa.in. See also our Privacy policy.